Severn Trent Water - Digital PMO.

Sector: Infrastructure
Services: Digital & Data, PMO
Location: UK - UK & Europe

Project Introduction.

a groundbreaking digital PMO solution

Severn Trent Water, a leading water and waste management company in the UK, manages a vast portfolio of critical infrastructure projects. With increasing complexity and stringent regulatory requirements, they sought innovative solutions to streamline project controls, enhance efficiency, and improve decision-making.

In partnership with Movar and SymTerra, Severn Trent embarked on a transformation journey to implement a cutting-edge Digital PMO, winning recognition for groundbreaking project controls innovation.

The Problem.

With a vast array of critical infrastructure projects in motion, Severn Trent Water faced several key challenges including:

  • Disjointed Communication: Field teams and office-based project managers struggled with inconsistent and disconnected communication, leading to misaligned priorities and delayed decisions.
  • Inefficient Reporting: Legacy spreadsheet-based systems made project reporting time-consuming and prone to errors, hindering real-time insights.
  • Resource Allocation: Difficulty in accurately tracking progress and forecasting needs resulted in suboptimal resource allocation and escalated costs.
  • Scaling Operations: The growing number of projects required a scalable system to maintain governance and control without disproportionately increasing overheads.

Our Solution.

Movar and SymTerra collaborated to design and implement a Digital PMO tailored to Severn Trent Water’s needs. This transformation focused on leveraging technology to digitise a PMO with real-time updates from site teams and the supply chain to reduce delays by escalating issues quicker, allowing for faster intervention.

It also included, reengineering processes, and upskilling teams to deliver measurable outcomes.

The Results.

By embracing a Digital PMO, Severn Trent Water has redefined its approach to project controls, setting a benchmark for the industry. Movar and SymTerra’s collaborative efforts demonstrate how technology, processes, and people can come together to deliver exceptional results.

For organisations navigating complex infrastructure challenges, this case study offers a blueprint for achieving operational excellence and strategic value.

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